SAP AMS
Application Management Services (SAP AMS)
CongentHeads recognizes that in order to be thriving, they must focus on their core business processes.
Our strong SAP AMS services provide dedicated 24x7 technical and functional production support. From an SAP technical perspective - our SAP AMS services include Netweaver (Basis), Solution Manager, Security, ABAP, Business Warehouse, and Process Integration (PI/XI). From an SAP functional perspective - CogentHeads AMS Center of Excellence (COE) supports core-ERP including Financials (FI), Controlling (CO), Materials Management (MM), Production Planning (PP), Warehouse Management (WM), Sales & Distribution (SD), and Human Resources (HR).
CogentHeads tailored client AMS services allow us to expand both coverage and skill-sets if required as well.
In the end- our model provides clients with a fixed monthly cost based on the tailored selected SAP production support skill-sets, service level agreements, and monthly allocated number of support hours. This 100% tailored AMS delivery model provides the needed flexibility and cost-sensitivity required for long-term SAP production support stability... and peace of mind.
Application Development
CogentHeads helps enterprises gain a competitive advantage in the global marketplace by developing rich applications and successfully executing projects that implement onsite, offsite, or offshore support models.
Application Maintenance
Our maintenance services include break fixes, functional enhancements, upgrades, report generations, performance tuning, and regular system health checks.
Application Modernization
CogentHeads supports customers to effectively modernize their legacy applications leveraging robust methodology and extensive experience in support, and enhancement, and modernization of enterprise applications.
Enterprise Application Integration
CogentHeads will solve the most complex interface challenges in the selection and standardization of key middleware and integration with industry proven products with SAP system.